Shipping policy

When will you ship the item?
We‘ll ship the item as soon as possible and upload the tracking number within 7 business days, but the time of delivery depends on local delivery speed and customs clearance, which we cannot fully control. Usually, you can take 5-7 business days as reference of shipping time. The delivery time vary in different countries. Pre-orders will be shipped out within the estimated date on the product pages.

Which shipping company will the parcel be shipped with?
For most of the US and Canadian orders, it will be ship by FedEx, DHL or Post service.

Can you declare the parcel as a gift?
No, sorry the courier service does not accept this kind of declarations.

Additional notice about shipping

This is the client’s responsibility to help for a successful order delivery for below situation:

We will contact the client as soon as possible once we receive any notification from our shipping company that either delivery address or phone number is incorrect. However, if the client does not reply to our inquiry promptly, it will lead to the failure of the parcel delivery. The client may need to carry the burden of additional cost for re-delivery.